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Mazda CX-9
Model Overview
The CX-9 is Mazda's largest vehicle, a seven-seat, mid-size crossover. Even in its lower trims, it exudes an upscale presence uncommon among mainstream models, and buyers can option the CX-9 into a luxury vehicle in all but its name. While the CX-9 gives up interior space to many of its competitors, few of them can match the Mazda's sportier-than-average performance.
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Reviews and News
Owner Scores
Comfort
10
Performance
9
Fuel Economy
7
Interior Design
9
Exterior Styling
9
Reliability
9
Owner Reviews
Tekz
Amazing vehicle - luxury feeling
March 22, 2020
Signature
Overall Score
Had my 2017 CX9 in Signature for over 3 yrs and very nice, solid, reliable (Japan built), comfortable, quiet cabin and luxurious materials inside. Looked at XC90, QX60, RX350, NX, Pilot and Highlander before getting this and this one stood out in terms of performance, design, features, value and luxurious ride compared to the others. Came from a 2010 XC60 and when we switched over to the CX9 Signature, we didn’t lose any of the luxury touches the Volvo had but then some in terms of added safety features, better fuel economy and add’l 2 seats (from a 5 to 7-seater). It is a looker and great styling as have gotten a lot of compliments from friends, co-workers and even strangers. Best of all, not too common on the road!
Comfort
10
Performance
10
Fuel Economy
8
Interior Design
10
Exterior Styling
10
Reliability
10
Recall Information
* Data provided by Transport Canada
Recall number
Recall date
System affected
Model year(s) affected
Recall number
2021-696
Recall date
2021-11-12
System affected
Fuel Supply
Model year(s) affected
2018 2019
Manufacturer Recall Number:
5321K
Units Affected:
20,762
Notification Type:
Safety Mfr
Issue:
On certain vehicles, the fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving.
Safety Risk:
A sudden loss of engine power while driving could increase the risk of a crash.
Corrective Actions:
Mazda will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.
Recall number
2019-541
Recall date
2019-10-28
System affected
Tires
Model year(s) affected
2019
Manufacturer Recall Number:
4019J
Units Affected:
6
Notification Type:
Safety Mfr
Issue:
A small number of vehicles were built with tires that could contain a defect in the tread rubber. As a result, small pieces of rubber may partially detach from the tread. This could cause a vehicle vibration and/or abnormal noise. If you continue to drive the vehicle in this state, section(s) of tread may separate from the tire.
Safety Risk:
A tire tread separation could affect vehicle stability and increase the risk of a crash.
Corrective Actions:
Mazda will notify owners by mail and instruct you to take your vehicle to a dealer for an inspection of the tires. If the vehicle has one or more affected tires, all four tires will be replaced.
Recall number
2019-256
Recall date
2019-05-30
System affected
Airbag
Model year(s) affected
2018
Manufacturer Recall Number:
3419E
Units Affected:
428
Notification Type:
Safety Mfr
Issue:
A problem with a wiring harness connector could cause the airbag system, turn signals or engine starting system not to work properly. It could also cause false warning lights to come on in the instrument cluster after starting the vehicle.
Safety Risk:
An airbag system that does not work properly in a crash could create a risk of injury. A loss of turn signal function could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to repair the wiring harness and connectors.
Recall number
2018-585
Recall date
2018-10-25
System affected
Airbag
Model year(s) affected
2010 2011 2012 2013 2014 2015
Manufacturer Recall Number:
1317F
Units Affected:
23,966
Notification Type:
Safety Mfr
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This is an expansion of recall 2018-030.
Recall number
2018-030
Recall date
2018-01-15
System affected
Airbag
Model year(s) affected
2007 2008 2009
Manufacturer Recall Number:
1317F
Units Affected:
18,438
Notification Type:
Safety Mfr
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Note: This recall supersedes recall 2017-012. Vehicles completed under the previous 2017-012 recall require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.
Recall number
2017-012
Recall date
2017-01-10
System affected
Airbag
Model year(s) affected
2007 2008
Manufacturer Recall Number:
0717A
Units Affected:
15,009
Notification Type:
Superseded
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This recall is superseded by recall 2018030. Please see recall 2018030 for more information.
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Recall number
2016-152
Recall date
2016-04-08
System affected
Suspension
Model year(s) affected
2014 2015 2016
Manufacturer Recall Number:
Units Affected:
220
Notification Type:
Safety Mfr
On certain vehicles, the nut and bolt holding the strut assembly to the knuckle may not have been tightened properly during the manufacturing process. Over time, this could cause the strut assembly to separate from the knuckle, resulting in a loss of steering control which would increase the risk of a crash causing injury and/or damage to property. Correction : Dealers will inspect and replace the nut and bolt holding the strut assembly to the knuckle if found loose.
Recall number
2015-323
Recall date
2015-07-21
System affected
Suspension
Model year(s) affected
2007 2008 2009 2010 2011 2012 2013
Manufacturer Recall Number:
8515G
Units Affected:
10,600
Notification Type:
Safety Mfr
On certain vehicles, the front suspension ball joint could separate from the lower control arm due to corrosion caused by saltwater intrusion. This could result in a loss of steering control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace lower control arm with an updated version.
Recall number
2010-049
Recall date
2010-02-26
System affected
Seats And Restraints
Model year(s) affected
2010
Manufacturer Recall Number:
5810B
Units Affected:
637
Notification Type:
Safety Mfr
On certain vehicles equipped with electrically heated front seats, there is a possibility, under extreme cold conditions, for the seat heater control circuit to overheat and fail due to insufficient electrical grounding. Failure of the seat heater control circuit could result in burn damage of the seat cushion surface, or in the worst case, there is a risk of smoke, fire or personal injury. Correction: Dealers will install an additional ground harness to the seat heater control system.
Recall number
2009-055
Recall date
2009-02-23
System affected
Seats And Restraints
Model year(s) affected
2007 2008 2009
Manufacturer Recall Number:
5309B
Units Affected:
3,510
Notification Type:
Safety Mfr
On certain vehicles equipped with power-adjustable seat with position memory function, the seat wiring harness may be subject to chafe damage. As a result the covering of the seat harness may become damaged, allowing the core wire of the harness to contact a bracket and cause an electrical short-circuit. In the worst case, certain functions such as seat position, height adjustment and seatback reclining may be activated unexpectedly and be uncontrollable. Should this occur while the vehicle is in motion, it could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will inspect and secure the seat harness as required. If necessary, the harness covering will be repaired or the harness will be replaced.
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